How will that solve his issue? The way the cable is attached to the drum will make zero difference. Direction of wind on spool will not make a difference in operation either. The only thing that should effect is if it has a one way or a 2 way brake. The break will only engage at rest, not while spooling/unspooling.First things first. Put the winch in free spool, and unwind the cable fully. What you need to see is at the base of the cable.
The cable will attract to the drum with the least bend of the cable (or rope) to avoid fatigue.
If it doesn't work better in the right direction, and your issue is not resolved with clean contacts and the right direction, your disgust with the brand will require you to replace it anyways, so don't worry about the time it will take to rewind the cable if it does not improve.
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